Only the 2nd hospital in Maharashtra to be bestowed with the accreditation
3yrs since initiation of the Emergency Dept., over 20,000 patients treated till date
The National Accreditation Board for Hospitals & Healthcare Providers (NABH) has accredited the Emergency Department of S.L Raheja Hospital – A Fortis Associate with a certificate that signifies quality in patient and clinical care. NABH, which is enabled by the Quality Council of India, evaluated the ER dept. at SL Raheja Hospital on stringent 250 parameters. The members of the council observed and raised two observations which were subsequently closed and certification was issued to the hospital, a milestone achievement as it marks the 1st Emergency Dept. in the Western suburbs with an NABH certification.
In Maharashtra, the hospital joins fellow Fortis Hospital, Mulund in the ranks as the second NABH certified Emergency Dept. Teams from nursing, medical services, general administration, quality, engineering and HR, branding, etc. were formed to interpret NABH-Emergency standards, undertaking Gap Analysis to understand the lacunae. The Emergency Dept. at SL Raheja Hospital – A Fortis Associate, led by Dr Amit Nabar, Consultant-Critical Care, HOD-Accident & Emergency Medicine, at the hospital, maintains every aspect of patient and clinical management, treating all kinds of surgical and medical emergencies. Quality of care is made available as per international standards following best practices and guidelines. ER staff at the hospital are well trained in Advanced Cardiovascular Life Support (ACLS) and Basic Life Support (BLS) as per set protocols and trauma cases are managed efficiently as per the ATLS protocols.
Speaking about the milestone achievement, Dr Bipin Chevale, Zonal Director, S L Raheja Hospital-A Fortis Associate, said, “We are ecstatic to have receive this distinguished accreditation and to be the first hospital to be certified in the western suburbs, for its Emergency Dept. Efforts put in by multi-functional teams has borne fruit and this achievement makes us very proud. We will continue to focus on quality patient care as this is our primary responsibility and focus”.
Dr Amit Nabar, Consultant- Critical Care, HOD- Accident and Emergency Medicine, S L Raheja Hospital-A Fortis Associate,adds, “Emergency Medicine is a relatively new and rapidly evolving specialty in India. In a fast moving world, emergencies arise with alarming frequency; the initial care in the Emergency Dept., lays the foundation of management strategies of critical patients. Accreditation of the Emergency Dept. ensures high quality in this area; patient satisfaction is regularly evaluated and importantly, it stimulates continuous improvement”.