Navya Expert Opinion Service empowers cancer patients from all over the world to get the best possible treatment opinion without leaving their homes. This service, available atwww.navya.care, allows patients to upload their reports and get a response from world renowned experts within 24 hours. This is possible using Navya’s Evidence and Experience Engines, a machine learning based system developed in collaboration with Tata Memorial Center and presented at global conferences.
Following its launch in 2015, over 10,000 patients from the length and breadth of India, in small towns in north India and east India and larger cities in the south or west India, and 22 developing countries have reached out to Navya. Once reports are received, patient advocates reach out to users to gather all relevant case information including preferences and constraints. The medical history along with evidence based treatment options are presented to a relevant expert using Navya’s patented system. On receiving the expert’s response, a report is created that answers all questions asked by the patient in language that is simple to understand.
Cancer care is highly specialized and the number of experts for complex cases is very few. Many cancers are curable or can be managed for a number of years if diagnosed early and treated appropriately. Choosing the right therapy vetted by an expert, can be the difference between the best possible outcome and failed treatment. Navya has ensured that patients, irrespective of their location, are able to get treatment recommendations from experts. This is impactful for the patient, the family and the local treating oncologist and the patient can continue treatment at the local hospital.