Policy Matter

Government has launched Citizen-Centric IT-Based Health Services


Government has launched the following new IT-based initiatives on Citizen Centric Health Services:

  • Kilkari– It delivers free, weekly, time-appropriate audio messages about pregnancy, child birth and child care delivery to families’ mobile phones.
  • National Health Portal (NHP)-A citizen portal for health to provide authentic information on various health issues to IT-Cellpublic. It has a toll-free number for citizens to access reliable, easy to understand and multilingual health information.
  • Online Blood stock availability on National Health Portal and Mobile App- It is a mobile app to locate hospitals and blood banks in nearby location and provides easy access to public for searching blood/blood products availability in all licensed Blood Banks across India.
  • Tobacco Cessation Programme – It is a mHealth Initiative in collaboration with WHO for Tobacco Cessation.
  • Online registration System (ORS)-For online registration, payment of fees and online appointment, online diagnostic reports, enquiring availability of blood online etc.
  • Missed Call Centre for reaching unreached TB patients – A dedicated toll free number with a call centre that is currently available in the States of Punjab, Haryana, Chandigarh and Delhi.
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