Rapidly changing socio economic scenario has make patients (which are customers here), more aware, and demanding. They are looking for more transparent and seamless data flow to ensure cost efficiencies and time saving as well as transparency for their last rupee spent. Better R&D offers continuous innovations, so greater agility and saleability is needed as well.
Here are few trends that healthcare CIOs must know –
Mobility management to get critical As BYOD slips into the mainstream, in healthcare industry, the IT infrastructure, as well as compliance issues become critical. Health organizations will concentrate on identifying privacy and mobile device risk management strategies, conducting security and device awareness training for employees.
Deploying healthcare analytics Healthcare enterprises are expected to increase investments in deploying healthcare analytics.
Data centre consolidation in hospitals The cost of supporting mechanical and electrical infrastructure for distributed computing is restrictive. To keep the operating costs to minimum, major healthcare chains are expected to consolidate their dispersed data systems and helpdesk functions.
Regular up gradation of ERP Systems The existing ERP systems need to be upgraded regularly for efficient performance and functionality, and ensure real-time integrations to clinical systems and multi -directional flows of data.
Increased investment in patient experience management Healthcare organizations will increase their IT investments to offer more visibility into medical outcomes, physical ratings, services. Utilization of social media platforms like Facebook for promotional activities is too expected to gain traction.
Increasing operational performance with Business Intelligence (BI) BI tools help to measure operational performance, by providing key information to managers for budgeting, status of requisitions, and patient visitation analytics. Technologies that will help gain access to historical trends, current operations and predictive analysis will help hospitals to stay ahead in the competition.
Merging IT with business activities The healthcare sector will improve focus on implementing a suitable organization specific IT framework as well as engaging relevant technology heads, staff and vendors to derive business value from IT. Clearly-defined IT and business roles in the organization will result in better health outcomes and effective cost containment.